"When I first met Luís I wasn’t really sure of what I wanted. I didn’t know whether to rent or buy or even where I wanted to live. I was very unsure.
Luís listened patiently and slowly teased out my requirements, needs and desires. This took some time and developed over several visits to Portugal. He sent me many property details using a Remax algorithm but he also took the time to send me extra details of properties that he thought might match my requirements more fully. From these we drew up a shortlist and then Luís drove me to each of these properties over a period of four to five days. At no time did he put pressure on me and he empathised with my position and quickly came to understand what sort of property I really needed and wanted. On about the fourth or fifth day we viewed a property that he had specifically recommended. We set off viewing different parts of the property, Luís going left and me going right and then we met up in the middle and he said that this property was definitely for me...
de Peter Churms
British Airways Captain